FAQs

Frequently Asked Questions (FAQs)

💬 How do I receive my downloads?

As soon as your order is completed, you'll receive an email with a link to download your files.
You can also access your downloads anytime from your account under “My Orders” if you create one during checkout.

All files are delivered in high-quality PDF format, ready to print or view on your device.

🔁 Can I get a refund on digital products?

Due to the nature of digital downloads, we unfortunately can’t offer refunds once the files have been sent.
However, if there’s an issue with your order (like a missing or corrupted file), please contact us and we’ll fix it immediately.

We’re here to make sure you love your Spiccal experience!

🛠 Need help?

You can reach us at support@spiccal.com
We aim to reply within 24–48 hours, Monday to Friday.